Registering our guests in our villas
For those of you travelling to Ibiza or indeed anywhere within Spain this summer, there are new rules that have been put into place that as a company we will have to ensure are completed upon each clients arrival.
As a villa company we are required to identify all travellers over 16 years old, by filling out the form “Parte de Hospederías”. We must also create a Travellers Registration Book and all guests must be registered with the Guardia Civil within 24 hours of arrival.
Every traveller (aged 16+) is required to sign the Travellers Registration.
Failure to comply with these obligations may result in fines ranging from €600-30,000 depending on whether mild or serious misconduct (L.O 4/2015).
Ibiza Summer Villas are responsible for collecting the data identifying all travellers over 16 years of age staying in one of our villas. The information that we are required to collect is as follows:
- Number of Identity Document
- Document Type
- Date of Birth
- Date of arrival
The last few years we have completed this information manually which has then been sent onto the Guardia Civil.
From April 2020 we will be filling out this information via our online digital registration system in a similar way. By going digital we will be able to collate all this information. This will inevitably speed up your check in process and will ensure that there can be no delays in the Guardia receiving this information.
Please note that your information will be held for up to 3 years from your arrival date.
Tourism Safety Plan
The principal objective of the newly introduced “Tourism Security Plan” is to permanently increase public safety in tourist areas and provide a safer environment for tourists during their stay in our country.
There are newly established offices of Service Foreign Tourist Assistance (SATE) that are there to offer personalized assistance, via a team of police, experts and interpreters for anyone who has been a victim of a crime.
The main functions of the SATE are caring for victims of crimes or offences, in their own language, advising them on the procedural steps and necessary paperwork i.e. cancellation of cards and credit documents, contact with embassies and consulates, communication or location family, etc.) and assist the tourist in the handling of the complaint of a crime or misdemeanor, informing him/her of his/her rights.
The office of SATE de Ibiza can be found
Avda. de la Paz s/n. 07800 Ibiza, MALLORCA. Phone: 971 398 498
Between 1st July to 30th September. Monday to Sunday from 09,00 hrs to 13,30 hrs. and 16.00 hrs to 20.00 hrs.